Everything to Know Before Your Stay
We want your stay at Yukon Black Spruce to be comfortable and easy from arrival to departure. Find important information about check-in, cancellations, pets, parking, the sauna and other property policies below, along with answers to common questions about staying with us.
Reservations & Your Stay
Check-In & Check-Out
Check-in is after 4:00 pm and check-out is by 11:00 am. Early check-in and late check-out may be available by prior arrangement and may be subject to an additional fee.
Self Check-In
Yukon Black Spruce does not have a traditional front desk. Guests receive their unique door code and arrival information approximately 24 hours before check-in.
Minimum Stay
A two-night minimum stay applies.
Cancellation Policy
Reservations are prepaid. Cancellations at least 14 days before arrival receive a full refund; cancellations at least 7 days before arrival receive a 50% refund. Cancellations within 7 days are non-refundable.
Reservation Changes
Changes within 7 days of arrival are subject to a $45 fee, except when adding nights.
Property Policies
Quiet Hours
Quiet hours are from 10:00 pm to 8:00 am. We ask all guests to respect the peaceful forest setting and neighbouring guests.
Smoking & Vaping
Yukon Black Spruce is a 100% smoke-free and vape-free property. Smoking or vaping inside a cabin will result in a $250 charge.
Pet Policy
The Green Cabin welcomes one dog under 45 lbs. A $30 pet cleaning fee and $150 refundable pet damage deposit apply. Cats are not permitted.
Damage & Noise Deposit
A $200 pre-authorization is required at check-in to cover potential damage or excessive noise.
Maximum Occupancy
Cabins accommodate a maximum of two guests. A crib can be accommodated for an infant up to two years of age.
Guest Conduct
Guests are expected to respect the property, surrounding environment and other visitors. Disorderly or disruptive behaviour is not permitted.
Property & Stay Information
Parking
Complimentary parking is available on site. Parking spaces are compact, with limited spaces for larger vehicles. Street parking may also be available when needed.
Property Access
The cabins are accessed by a central forest boardwalk and stairs. Guests travelling with large or heavy luggage should keep this in mind when preparing for arrival.
Housekeeping
Daily housekeeping is not provided. Cabins are prepared with fresh linens and towels before arrival, allowing you to enjoy a more private, independent stay.
Outdoor Fire Pit
Guests are welcome to enjoy the shared outdoor fire pit. Firewood, newspaper and a fire starter are provided. Use is subject to seasonal fire bans and restrictions.
Drinking Water
The property uses well water, which is safe to drink but may taste different from municipal water.
Hot Water
Cabins use efficient 20-gallon hot water tanks. Guests should allow approximately 25 minutes for the tank to fully reheat between extended uses.
Frequently Asked Questions
Yes. Each cabin includes a full kitchen with a stove, refrigerator, cookware, dishes and other essentials for preparing meals during your stay.
Yes. Complimentary high-speed Wi-Fi is available throughout your stay.
No. The cabins do not have televisions. Instead, you'll find board games, Northern-themed reading materials, Bluetooth speakers and the Yukon forest right outside your window.
The sauna is open from 5:00 pm to 10:00 pm. Guests can reserve a time in advance using the sauna booking link provided with their reservation.
The cabins are not currently wheelchair accessible. Access involves a central boardwalk and stairs. We recommend contacting us before booking if you have specific mobility or accessibility requirements.
Yes. Cabins accommodate up to two guests, with a crib available for an infant up to two years old.
